Cancellations & No Shows
We thank you for choosing Beverly Hills Beauty. Our mission is to provide you with the highest level of professional care. We have created the following policies in order to provide our clients with the best possible services and experiences. These policies are necessary to avoid expenses and valuable time for both the client and the medical professionals. As we strive to provide the absolute best result for all of our clients, we ask that you please read over the Policies and understand that we must enforce them in order to achieve our stated goals. Consultations with the MD or RN will be a $50 fee (This fee is strictly for the medical provider's time.) At the time your appointment is scheduled, you will be charged a $100 fee. The other $50 will be applied to your services. The $50 provider fee is for FIRST-TIME patients ONLY, as we spend more time developing your treatment plan during this visit. If no treatment is performed, you will be refunded $50. When making the appointment by telephone, we will ask for a credit card for the fee. If you do not reschedule 24 hours in advance, please understand the consultation fee will NOT be refunded.
*This new consultation policy will be starting from Sep 1, 2018. Cancellations & No-Shows We understand that there will be times when you may need to cancel an appointment. If you are able to cancel your appointment 24 hours in advance, there will be no fee. Please call/text 310.367.3024 to cancel an appointment. If you are canceling at least 24 hours in advance, but it is after office hours, please leave your information with our answering service. If you cancel less than 24 hours in advance or are simply a "No Show," we, unfortunately, must still compensate our staff for their time. Your business is very important to us, but we hope you can understand that our highly skilled, expert staff have reserved that time period for you and have turned others away who could have filled your appointment time.